Betterhelp Director Customer Experience – Understanding Therapy

That was one of the main concerns. Betterhelp Director Customer Experience…that was actually essential to me as a psychologist was that I would have autonomy over what I talked about what what topics I selected to present and likewise you know my own views when when required or appropriate to share them and I was given that by a better help they essentially said you know we trust you as a medical professional and we’re gon na trust you to head out there and speak about what you know and one of the things that I really wished to address is the fact that I’m not simply here to say that online treatment is the answer for everything you know I think it can be extremely useful for many individuals I have actually seen it myself dealing with individuals from a few months up to over a year and I seen how being able to message and likewise have video sessions with someone is really a it practically improves the the healing experience in a way at the same time I have a private practice where I see individuals face-to-face and I completely enjoy that and there

are individuals that I see there that I wouldn’t think about seeing online either they would not be appropriate we wouldn’t have the ability to do the level and depth of work we’re doing or it just wouldn’t feel comfy and which’s all right those 2 things can both hold true and I believe among the things that I wish to begin to have individuals think of exists’s a place for both online and offline treatment it is actually a matter of you understand deciding what’s right for you however also what’s most proper for you with the help of an expert when I speak about specific counseling styles or techniques as being appropriate for you what I mean by that is that it would be the very best technique for the particular issue that you’re dealing with and I think that one of the issues that a great deal of individuals have is that online therapy is trying to replace offline counseling and I can inform you 100% that that’s not real I’ve had lots of conversations with the founder of better help where he has actually pointed out that his audience isn’t to take on brick and mortar practices or put psychologists or certified experts out of business his mission is to supply psychological health access to individuals who aren’t going to enter the therapy workplace and I 100% assistance that mission and I think it is necessary and we have an issue with access to psychological health care in this country and

 

betterhelp controversy

better hope is one option as our other online business I was mentioning earlier that there are things that I personally believe that online treatment is better for or offline treatment is better for and I’ve in fact I’ve in fact spoken about this in other settings because it is something I feel quite passionate about and I need to say that my opinion has actually been favored by business like better help in terms of hopefully how they how they deal with individuals that present for care so I just wished to spend a couple of minutes discussing my own is my own individual viewpoint about the important things that are most appropriate for online versus offline treatment so in my view I see online therapy as a terrific location for individuals who are fighting with hard life transitions for circumstances where they’re experiencing more tension than normal for scenarios where you understand they have an extremely precise problem with anxiety or social anxiety and a treatment like cognitive behavioral therapy which is really structured can can benefit them and that therapy since it’s not as interpersonal as others is best for online counseling because it involves a great deal of homework it includes worksheets it involves learning particular abilities and methods so mild milder disorders like moderate anxiety mild depression adjustment disorders even PTSD as long as like the individual has received care at first elsewhere these are all things that can be attended to through online therapy you know consider somebody who has a agoraphobia and perhaps they reach out to a therapist from their house because they can’t leave their home and simply simply to clarify agoraphobia is a condition where individuals are really frightened of being caught and trapped in a location where they might have a panic attack therefore essentially they begin to limit their activities and limit their activities until many of them can’t leave their home without actually feeling considerable distress so if someone like that is at house and they can reach out through their computer system and link to a counselor that’s a fantastic primary step is that going to cure them absolutely not since agoraphobia to be effectively treated requirements that individual to be able to go outside and to resume regular activities and sometimes that includes a therapist going to their home to help them with that process undoubtedly online therapists are going to be able to do that however might they be the bridge that got that individual who’s afraid to leave their house from that preliminary encouraging technique to therapy where they can actually have a better life 100% and this is what the space that better help intends to fill with their services my point to this to this particular video and bringing these things

up is that I I wish to clearly interact that anything that I share with you is going to be fully from where I stand as an expert psychologist and more importantly what I think is as just a human being on this earth attempting to do the best that I can therefore I I will not inform you that something is appropriate that I don’t think is appropriate I won’t show you that online therapy is the cure-all for everything because I do not think that and so you can always expect to hear my honest opinion on what I think from my own experience and knowledge base as a certified psychologist I hope you discovered this video practical and interesting if you did please like it listed below and do not hesitate to subscribe to our YouTube channel where we’re going to be producing more and more videos on a range of different psychological health topics and please reach out if there’s something specific you would like us to address or cover in an upcoming video